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CARE & STAFFING
Dovecote View is a family-owned, family-orientated, private residential care home for the elderly.
We provide personal care and support for up to 34 residents, and pride ourselves in providing high quality care. We promote person-centred, personalised care, taking into account each individual's preferences, likes and dislikes. Our aim is to keep you as happy and healthy as possible, in beautiful comfortable surroundings.
We are able to cater to residents with short term memory loss and the early stages of Dementia, and pride ourselves in maintaining our Resident's independence and well-being, by catering an individualised care package around those suffering from memory loss.
We are like one big family here at Dovecote View, and our Staff are our greatest asset. Each member of staff has a vital role to play in supporting each resident, and our staff are recruited for their caring natures and their passion for their role. We will get to know you and your extended family, and will keep your relatives/next of kin involved and updated as much as possible in your life here at Dovecote View.
Talisa, our Registered Home Manager, has worked at Dovecote View for over 16 years, and has been the Home's Manager for the last 12 years. She is passionate about providing the best care possible, and believes if it's not good enough for her own Mum or Nan, then it's not good enough for anybody else's! She is also passionate about residents living life to the full, and wants the Home to be buzzing with laughter, activities, and visitors.
Many of our staff have worked for Dovecote View for a number of years, and this allows for continuity of care. Our Staff are compassionate, knowledgeable, and above all, caring. We will not only care for you or your loved one but will also become like friends, and you will hear a lot of laughter around the Home. Our staff want to know about your life history, want to know your preferences, but most importantly, want to know you and your family.
All our Staff receive continuous training throughout their employment with Dovecote View. We pride ourselves in promoting regular training and career progression for our staff, with the majority of our staff being Level 2 qualified or above in Health and Social Care.
Mandatory training includes (but is not limited to):
-Dementia Awareness
-Administering Medications
-Health and Safety
-Moving & Handling
-Fire Safety
-First Aid
-Infection Control
-Safeguarding
Our Housekeeping Team are exemplary, ensuring that our facilities are always maintained to a high standard of cleanliness, and keep the home looking fresh and tidy. We regularly re-decorate the Home, and ensure all the facilities are maintained to the highest possible standards. Our Housekeepers & Maintenance are always on hand, not only will they spring clean your room, but they are able to answer any queries you may have.
We are not a nursing home, but any Nursing needs can be met by the visiting Community Nursing Team. We will also help you attend any hospital/medical appointments, if required.
Our facilities include:-
-Weekly GP ‘ward round’ to discuss any issues or ailments
-Regular visiting Chiropody
-Weekly visiting Hairdressing
-Regular visiting Opticians
-Free Wi-fi throughout the building
-Freeview TV in every room
-On-site laundry services
-Private telephone lines in bedrooms can be arranged at a cost to the individual, depending on individual preferences.
To find out more about the care we provide, or to book a viewing to have a look around our Home, please contact Talisa on 01243 779080.
